Upskilling and reskilling the public sector

Knowledge workers everywhere are struggling to keep up with rapidly evolving digital technologies including artificial intelligence, big data, cloud computing and cybersecurity. The need for organizations and individuals to adapt is overwhelming, especially in the public sector, where a growing skills gap is a key concern. Public sector workers are critical to our nation as they carry out key government functions critical to our democracy, economy and security. Their ability to thrive in an ever-changing technology environment will affect the future of the nation.

Nothing embodies the government’s pressure to keep up with digital workplace innovation quite like the explosive rise of AI. A recent Salesforce survey of the public sector revealed that 60% of respondents felt that a lack of technological skills hampered their ability to implement AI in their work. Data like this is telling and reveals an urgent need for government agencies and contractors to rapidly equip their workforce with the knowledge and education to implement new technologies for effective, efficient government.

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